Amen

Back in January, when we were discussing things we love to hate, I mentioned how much I hate when people complain about the way waiters are treated in the cases when they're actually really terrible waiters. This week the New York Times featured articles listing the things restuarant staffers should never do. Sometimes, I wish people in the service industry would realize that it's their responsibility to provide exemplerary service, and that's the point this veteran of the restaurant industry is making. The list can be found here and here. Enjoy!